IT support for Sydney small businesses

Ongoing support for the systems I've set up for you, or for your existing setup. When something breaks you call me, the person who knows your systems, not a helpdesk queue. Phone answered 7 days, 7am to 10pm, with no lock in contract.

Call Jeffry 0406 160 140 Ask about support

What support covers

Fixing things when they break

Computers, printers, email, Wi-Fi and internet problems, sorted remotely where possible and onsite in Sydney when it can't be.

Keeping things up to date

Updates, security patches and regular checks so small problems get caught before they stop your staff working.

Microsoft 365 and backups

Adding and removing users, email and file access, and checking your backups are actually running.

Network and security

Router, firewall and Wi-Fi settings looked after, with guest and business networks kept separate.

Questions people ask

How quickly do you respond to urgent problems?

Critical issues such as an outage or a security problem go straight to the top of my list. I answer the phone 7 days, 7am to 10pm, and outside those hours I'll still help if I can take the call, at an after hours rate. Agreed response times are set out in writing when we confirm your support.

Do I have to sign a contract?

No. There's no lock in contract. We agree what's covered and how it's billed before any work starts, so there are no surprise invoices.

Do you cover all of Sydney?

Yes. I'm based in the Hills District and support businesses across Sydney, remotely for most things and onsite when needed.

Ask about support

Call Jeffry on 0406 160 140 or send a quick message and I'll come back to you within one business day.